Eastbound Medical Clinic’s August Newsletter is out now!

This month you can:

  • Meet the furry friends that make up our extended Eastbound family
  • Read about Mel Goldby-Foard’s farewell
  • Meet the newest member of our team
  • Learn how to identify the signs of stroke

To view the August Newsletter, click here.

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Eastbound Medical Clinic’s July Newsletter is out now!

This month you can:

  • Read up on diabetes care
  • Meet the newest member of our reception team
  • Learn about discounted Sick Kids’ Appointments

To view the July Newsletter, click here.

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Eastbound Medical Clinic’s June Newsletter is out now!

This month you can:

  • Learn about fee increases
  • Get the facts on Bowel Cancer Screening
  • Celebrate Crazy Socks 4 Docs Day with us

To view the June Newsletter, click here.

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Sunday, 12 May, was International Nurses Day.

This year’s theme, ‘Our Nurses. Our Future. The economic power of care’, recognises the invaluable role that nurses play in supporting both patients and vital health initiatives worldwide, while reminding us of the ongoing need to actively invest in nursing in order to improve health outcomes.

This International Nurses Day, Eastbound Medical Clinic took a moment to honour our passionate and exceptionally talented nurses, acknowledging that their empathy, skills, and support form the cornerstone of effective patient care. Together, we handed out some bouquets and enjoyed a marble cheesecake with nurses Bisa, Melissa, and Isabel, pictured below.

We extend our warmest gratitude to all of our dedicated nurses. Thank you for all that you do. We couldn’t do it without you, and we’ll shout it from the rooftops.

Three female nurses wearing blue scrubs smile at the camera while holding large bouquets of multicoloured flowers. Birds-eye-view of a chocolate and vanilla marble cheesecake with the plaque: Happy International Nurses Day

Patient Feedback – You Asked, We Listened

We’re committed to constantly reviewing processes and patient feedback, with emphasis on adapting our services and operations to better cater to your needs. 

In our latest Practice Accreditation and Improvement Survey, you asked us to:

  • Expand access to after-hours appointments
  • Provide better access to the doctor of your choice
  • Improve, simplify, and diversify booking processes
  • Offer more telehealth appointments 

In line with this feedback, we’ve:

  • Added a fourth evening by extending Thursday consult hours to 8pm
  • Asked all doctors to work an evening shift and onboarded two new doctors to increase capacity
  • Added a booking ChatBot to our website and enlisted Jenny, our off-shore receptionist, to assist with phone bookings
  • Ensured that all GPs offer telehealth and video consults

Thank you to everyone who participated in the survey, helping us to prioritise community needs. 

Book an appointment here.

Eastbound Medical Clinic’s March Newsletter is out now!

This month you can:

  • Celebrate International Women’s Day with us
  • Farewell Dr Simon Hillman after 16 years at Eastbound
  • Read about our exciting new kids’ space
  • Learn about Melanoma March

To view the March Newsletter, click here.

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Welcome to Eastbound’s New, Cosy Kids’ Corner

Eastbound’s Christmas renovations have gifted us with a new, colourful, and cosy kids’ corner, enhancing waiting experiences for young families. 

Tucked into a private alcove of the waiting room and abundantly stocked with toys, books, and puzzles, the kids’ corner is the ideal place to rest, play, or explore before your appointment at Eastbound Medical Clinic.  

We think the room is looking pretty inviting, but it could always use a couple of extra smiling faces, so be sure to check it out and join in on the fun during your next visit! 

Book an appointment here.