Eastbound Medical Clinic is currently helping AutoMed to trial its new AI-powered interactive ChatBot system, designed to provide personalised answers, 24/7 service, and diverse options when booking appointments or seeking information.
If you’d like to help us gather the feedback that will enable AutoMed to refine its system in line with patient needs, we encourage you to use the ChatBot (affectionately dubbed EastboundBot) when booking your next appointment or seeking information about the clinic. Simply open the chat window by clicking on the chat icon at the bottom of the screen. Once you’ve opened the chat, you can:
💬 Ask questions to learn more about the clinic, its operations, and its services
💬 Book an appointment with your preferred doctor and at a requested time
In order to make the best recommendations based on your history with the clinic, EastboundBot will ask you to verify details such as your full name and date of birth when booking an appointment.
We welcome your feedback, positive and negative, about your experience with EastboundBot.
For those of you who prefer a human interaction, don’t worry! The reception team will be working just as enthusiastically as usual. EastboundBot will diversify, rather than replace, our existing teams and services.
To get started using EastboundBot, simply:
